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Top Articles

Name Your Article

You can edit or delete any part of this example article to create your own.  Edit this subtitle to introduce a section:Need room to explain something? Try using a paragraph, like this one. Paragraphs are great

2 min read

Using Known Issue Articles

Create Known Issue articles to collect complaints and update customers about bugs and issues you're aware of. Tip:Review your top Known Issues from the Knowledge Base Insights dashboard.Creating Known IssuesWhe

3 min read

Using Feature Request Articles

Create Feature Request articles to inform and update customers about features you don't offer yet. Feature Requests can help you determine which products or services customers want most, so you know what to dev

4 min read

Tutorial: Getting Started with Your Help Center

Step 1: Set Up CategoriesHover over the Knowledge Base icon  in the side panel and click Categories.Click + Add New Category at the top left.Enter a category name in the field and click Create.Tip:Reorder you

2 min read

Customizing Your Help Center

Customize every aspect of your Help Center to tailor it to the needs of your company and customers. You'll find extensive control over the way your Help Center looks and functions in various Help Center setting

1 min read

Why Choose Wix Answers?

Wix Answers makes it easy to create a stunning Help Center and Ticketing System for your business.You’ll get everything you need to set up your Knowledge Base, Ticketing System, Call Center and Live Chat - beau

1 min read